Company Products

01 Product Quality

AICEL SUPERMARKET will supply high-quality products from leading stores across the nation, with whom we have collaborations.

02 Product Packaging

Products will be delivered in the carrier bags provided by our partner stores.

03 Complaints

All complaints should be directed to AICEL SUPERMARKET, not to our partner stores.

04 Refunds

AICEL SUPERMARKET will refund you only if we incorrectly posted a product on our website.

05 Order Cancellation

Once an order is confirmed, it cannot be cancelled. Products will also not be returned.

06 Product Exchange & Refund

We do not exchange products; refunds will only be made if the mistake is ours.

07 Cash on Delivery

Ordering cash on delivery and failing to pay is considered theft and will result in prosecution, and you will be liable for all related legal fees.

08 Delivery Time

Normal delivery time is around an hour, but delays may occur due to factors beyond our control, such as traffic or heavy rains.

09 Delivery Requirements